Delivery Information
Delivery of Gift Vouchers
Gift vouchers ordered before 12 noon will be issued and dispatched on the same (working) day. Gift vouchers ordered after 12 noon, will be issued and dispatched on the following (working) day.
Working days are Monday to Friday of any week excluding any public or bank holidays. If a gift voucher is ordered after 12 noon on a Friday, it will be issued and dispatched on the following Monday.
First Class Post does not guarantee next day delivery. Please allow seven (7) days for UK delivery during peak postal time.
UK Special Delivery guarantees next day delivery, however vouchers must be issued before 12 noon Monday to Friday. If the voucher is ordered on a Friday before 12 noon, it will be issued and dispatched on the same day, however the Royal Mail do not guarantee delivery until the following Monday.
Postage of Gift Vouchers
- Email - £0.00
- First Class Post - £7.88
- Special Delivery - £14.65
- Airmail - £18.90
- International Signed For - £19.15
Delivery of Merchandise
Courier Service - UK delivery, 3 to 5 days.
Postage of Merchandise
Courier Service - From £30.00
Collect from Hotel - Free of charge (Please allow 48 hours and email retail.slln@shangri-la.com to arrange)